Delete the Udemy app from the home screen and then reinstall it on your device.
Restart your mobile device and check your device settings.
Check to see if you have enabled download over WiFi only.
Make sure your phone has enough storage to download each course.
Learn how to cancel downloads in the applicable Help Center article below.
Cancel all downloads in progress and then restart the app to download the content again.
If your internet connection is strong but the download speed is slow, please try the following steps:
Restart your modem/router to see if your internet connection improves.
Keep the app open and in the foreground so the downloading finishes more quickly.
If you are downloading an entire course or long course sections, try downloading individual lectures instead.
Lower the video download quality of the lecture so the file size for the download is smaller.
If the internet speed is low (less than 5 Mbps), we recommend downloading the courses at a time when your internet connection is stronger.
Want to download over Wi-Fi only (no cellular data)īegin by testing your internet connection speed to see if this could be why the videos are taking too long to download.
Audio or video issues for downloaded lectures or courses.
Cannot find the course in my device storage.
Trouble downloading course resources (non-video).
Trouble finding the downloaded course or lecture.
Removing a downloaded course on the mobile app.
This article explains how to troubleshoot and solve some of the most common issues related to downloading courses and lectures on the Udemy mobile app.
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